Professional Services

Technical Services

Supporting your system environment

Good quality technical solutions underpin the success of every system implementation and the right technical platform is a critical element in the investment profile of the systems of all our customers.

COA Solutions' Technical Services are perfectly positioned to solidly support your system environments and to deliver a level of comfort and assurance that the platform you select is fit for purpose and future-proofed. Our advice supports the solutions that we provide, helping you to hit the ground running and get the best out of your system.

Database administrator support

Many organisations are increasingly recognising that their ability to capitalise on the benefits of today's advanced modern software solutions can be compromised by insufficient in-house database administration resource. In-house database administrators may be overstretched, inexperienced or simply non-existent. Similarly, there may be no one to provide cover in case of absence.

This can lead to problems such as system disruption, data corruption or poor performance and inadequate future planning. Similar issues are faced by in-house resources when installing application fixes/builds from COA Solutions. Our Remote Technical Services offers customers the option of outsourcing the application management to COA Solutions' own Technical Services team.

Our aim is zero unscheduled downtime

Whether you are looking for someone to provide temporary cover for sickness or full time support, our flexible offerings aim to deliver zero unscheduled down time by addressing problems before they arise. With database administration services we proactively measure and monitor your database to detect any impending problems.

What we can offer:

• System architecture, hardware sizing and operating platform advice
• Technical configuration reviews
• Product and patch installation
• Technical upgrades
• Technical system management training
• Operating system and database optimisation
• Disaster recovery advice
• Data scripting services, preparing shell scripts, sql script writing
• Data migration and database refresh services

The extensive knowledge and skills of our technical team is a powerful resource at your disposal and we can bring these compelling elements to you when we deliver our technical expertise to you.