Transformational Government
At COA Solutions, we recognise that technology alone does not transform government. However, local government cannot make the transformation to meet modern citizens' expectations without it. At the heart of this agenda is the reform of corporate services, the requirement to join up and share services rather than duplicate them. Without a strong foundation, all other initiatives will fail to realise full potential.
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Rotherham Metropolitan Borough Council
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Shared services
When it comes to the implementation of shared services, it is no longer a matter of 'if', but 'when'. The success of shared services implementations in other parts of the public sector, combined with cuts in the level of funding through CSR07, means that the drive for shared services is now stronger than ever.
Maximising benefit from technology
At COA Solutions, we strive to assist this reform through the use of technology - creating and retaining the capability to innovate and use technology effectively to deliver improved services to citizens, whilst achieving cost savings through greater efficiencies and collaboration.
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The work of the procurement team has also become much more rewarding, with staff making a value-adding contribution to the Council's acquisition of goods and services. The changes have also meant that the Council has met e-Government requirements and ultimately delivered crucial Gershon target savings. Rotherham MBC