Integration

Organisations are coming under increasing pressure to rapidly change business processes and share information across disparate boundaries to remain competitive, increase profitability, improve the level of customer service, achieve greater efficiencies and become more innovative.

To achieve these organisational strategic initiatives and challenges requires application integration both within and outside the boundaries of the business.

Integration technologies

Integration can be achieved by using a number of technologies, including service-oriented architectures (SOA), enterprise architectures, portal technology, business process management (BPM), Business Intelligence (BI) solutions and data warehousing solutions.

At COA Solutions we work closely with our customers to understand the business drivers for integration and to ensure there is a solid business case delivering real added value back to the organisation.

Integration framework from COA Solutions

The COA Solutions Smart Business Suite (SBS) is underpinned by common and open integration broker technology (CIBR, the COA Solutions Integration Broker Request) ensuring that current and future COA Solutions' applications, including Finance and Accounting and HR and Payroll systems, are tightly integrated and further integration and interfacing can be achieved across the SBS and beyond into customers' and trading partners' operational systems in a flexible and responsive manner.

Our integration technology fosters reusability and flexibility within an organisation where data access, service, application and business process integration is achieved to meet specific business requirements.

We recognise that every organisation is at a different stage of its integration strategy and maturity and requires integration across systems to be achieved whilst maximising the investment already made in current systems, including legacy applications, whilst striving for a SOA-enabled organisation.

Industry-standard connectors

COA Solutions has proven connectors and web services within a common library, utilising industry standards such as BASDA XML or cXML, deployed and delivering real ROI for customers' business and IT driven projects, where reusability can be achieved across multiple systems. Examples include marketplace punch-out roundtrip, integration to sales order processing systems, airline ticket management, revenues and benefits systems or cash receipting systems, to name just a few.

Integration can be thought of in two ways: front-end integration (the users on screen experience) and back-end integration (sharing data and transactions across systems). Our CIBR technology provides the middleware and messaging capability, whilst the reusable business library and open API's (application programming interfaces) provide cost-effective process integration and data access capabilities delivering a truly event-driven architecture.

Front-end integration is achieved via our enterprise portal technology, providing single sign-on capability, integrated look and feel and application integration achieving an enhanced user experience.

Integration success with COA Solutions

COA Solutions has amassed a wealth of experience implementing the core applications that run businesses and can assist customers in achieving their business objectives, from integration projects through to delivering a suite of integrated business applications.

For more information on Integration please contact us.