Business and Support Services Software

Business and Support Services Software

Being a business and support services organisation is all about people. In the same way that a manufacturer must achieve a profitable but high quality production process, so must these organisations ensure that they manage a tight labour market, control staff churn and absenteeism while delivering a quality service



TSL Education"We have an ongoing support contract with COA Solutions which involves
help desk support and on-site assistance with our financial management reporting. The service we receive is very professional, reliable and of a consistently high calibre and the staff are always supportive and understanding of our needs. Without the commitment, expertise and knowledge of the COA Solutions staff, we would struggle to fulfill our business’ ever-evolving reporting needs."- Mike Buckley, Financial Controller from TSL Education, the UK's leading educational publisher.

Best of all worlds

At COA Solutions we recognise and seek to address the challenges in this sector. Reducing costs whilst maintaining contract profitability and customer satisfaction levels is like asking for the best of all worlds, but it's your route to success and is achievable with a flexible infrastructure in place.

This infrastructure needs to deliver timely and accurate information to support business decisions. This information is the basis for improving utilisation of people resources, whilst achieving effective billing and cash collection processes to keep cash flow healthy and keep you in business.

   
Rentokil COA Solutions Video Testimonial
Rentokil
   

Managing time

Many organisations spend too much time collating and reconciling data at the expense of managing the business. At COA Solutions, we understand that organisations need to be able to provide business managers with a single point of access to all key data and easy-to-use tools to minimise the impact on non-finance users' time.

Profitability

Business & support services organisations operate in highly competitive marketplaces and whilst margins are being eroded, customer expectations and demands are increasing. Organisations need to deliver an effective service in order to retain and win new clients, yet must also maximise contract/project profitability to satisfy demands of owners and investors.

17 Business Support Resources


Annual Report 2009Annual Report 2009
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Law Firm Streamlines HR & Payroll, Supports Green AgendaLaw Firm Streamlines HR & Payroll, Supports Green Agenda
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HCM Family - Human Resources & PayrollHCM Family - Human Resources & Payroll
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Kennedy'sKennedy's
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Deloitte (Ireland)Deloitte (Ireland)
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Dawson GroupDawson Group
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Davenport LyonsDavenport Lyons
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Corgi GroupCorgi Group
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British Computer SocietyBritish Computer Society
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Corporate Brochure 2009Corporate Brochure 2009
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KPIs - What is Driving the SectorKPIs - What is Driving the Sector
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Challenge for Business & Support ServicesChallenge for Business & Support Services
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The Challenge for Project-centric Organisations in the 21st CenturyThe Challenge for Project-centric Organisations in the 21st Century
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OpenPeople HR PayrollOpenPeople HR Payroll
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BASDA CISBASDA CIS
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VenturaVentura
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Rentokil (UK) LtdRentokil (UK) Ltd
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More Resources




How COA Solutions can help you meet these challenges