Resources

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Resource for the North America sector

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Brochure Human Capital Management	HCM Family - Human Resources & Payroll Our award winning Human Capital Management (HCM) Software solutions include HR Professional, OpenPeople, eHRM and People Analytics. Over 90 experienced HCM staff are on hand to work with customers on any aspects of their HR, Payroll, Time & Attendance or Managed Service projects. Our goal is to identify the best ft solution for each customers' business requirements, with solutions designed specifcally for both public and private sector and for organisations with 50 to 40,000 employees. With over 800 customers in the UK and abroad, exceeding our customer expectations has made us the supplier of choice.
Case Study North America	Susquehanna Pfaltzgraff Susquehanna Pfaltzgraff is an entity which consists of separate businesses for different markets, real estate, manufacturing and media.
Case Study North America	Christian Children's Fund (CCF) Christian Children´s Fund (CCF) is a dynamic global force for children, working in more than 30 countries, assisting 4.6 million children and families regardless of race, creed or gender. Since its inception in 1938, CCF has provided more than $2.1 billion in services to children - most of the funding coming from individual contributors.
White Paper Business Intelligence	Delivering Strategic Advantage using Business Intelligence As the BI market matures realisation is dawning that achieving enhanced business performance and enduring business change requires a more holistic approach. It must be driven from the very top of the organisation and supported by robust methodologies. BI should not be treated as a one-hit project....

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Article HR and Payroll	theHRDIRECTOR Mark Thompson, Managing Director of COA Solutions, explains the importance of HR analysis and reporting for understanding the true worth people bring to an organisation and why it's vital that HR owns the measurement of people, not finance. First published in theHRDIRECTOR magazine, monthly publication issue 63, 2010. Reproduced with permission. Read Mark Thompson's blog
Article Human Capital Management	Payroll bureau services can improve efficiency and reduce your costs Article from Healthcare Business by Alex Giddings, Business Manager at COA Solutions discussing payroll bureau services within the healthcare sector
Article HR and Payroll	Choosing Time and Attendance Software Mark Thompson, Managing director of COA Solutions, discusses what you should consider when choosing a time and attendance system and the benefits of integration capability. Read Mark Thompson's blog
Article Green	Climate Change Magazine - 2009 issue - Software is key to carbon reduction success - Mark Thompson The importance of accurately storing and tracking emissions data generated throughout an organisation's supply chain cannot be under-estimated. Organisations that under-report emissions under the EU's Emissions Trading Scheme (ETS) or miss deadlines to report emissions under the UK's Carbon Reduction Commitment, could be met with financial penalties.
Blueprint General	The Challenge for Project-centric Organisations in the 21st Century At COA Solutions, we have a reputation for successfully delivering effective business solutions, on time and within budget, to organisations that deliver a mix of business services - from outsourced maintenance to business consulting.
Blueprint Health	Budgeting Health Our budgeting and forecasting solution will enable finance to work collaboratively with clinicians and provide a finance 'workbench' to help meet Monitor's call for Service Line Management, by linking different sources of information, such as costing, activity and financial information within a single intuitive application to deliver a performance improvement and strategic planning solution.
Blueprint Health	Procure to Pay Health Procurement is seen as a key enabler to achieving greater public sector efficiency, which is high on the government's agenda following the Sir Peter Gershon's review of the public sector, Releasing Resources to the Front Line (the 'Efficiency Review'), with the key target of ?6.5 billion savings by 2007/08.
Blueprint Health	Invoice Management Blueprint - Health Traditionally Invoice Management has been heavily reliant on manual and paper based processes. It is not uncommon for invoices to be photocopied and physically posted around organisations leading to increased costs and the time taken to process invoices for payment.
Blueprint Local Government	Procure to Pay Collaboration and efficiencies are delivered through the Procure to Pay solution, with many local authorities utilising our software solutions to realise their efficiency targets.
Blueprint Local Government	Invoice Management Blueprint - Local Authorities Read more about COA Solutions approach to Invoice Management for Local Government.
Blueprint Local Government	Local Government Budgeting Read more about COA Solutions approach to Budgeting for Local Government.
Blueprint Emergency Services	Invoice Management Blueprint - Emergency Services Read more about COA Solutions approach to Invoice Management for Emergency Services.
Blueprint Central Government	Invoice Management Blueprint - Central Government Read more about COA Solutions approach to Invoice Management for Central Government.
Blueprint Support Services	Challenge for Business & Support Services The challenge for business and support services organisations in the 21st century.
Blueprint Health	Service Line Management The implementation of payment by results and practice based commissioning has dramatically affected the way NHS organisations are being funded and managed. With Payment by Results funding is directly related to patient activity and trusts need to assess income against their costs to assess how they are performing and to plan future service delivery.
Blueprint Local Government	The Challenge For Local Government in the 21st Century As e-Government evolves towards Transformational Government, technology has now become a strategic asset for local authorities and not just a tactical tool.
Blueprint Health	Patient Level Resource Management A missing link to effective Patient-Level Costing, Resource Analytics and tock Management.
Blueprint Health	Workforce Management Software Solutions for the NHS COA Solutions has partnered with SMART, a leading specialist in workforce management solutions to help reduce NHS absenteeism.
Blueprint Health	Successful Business Intelligence in PCTs Our customisable Business Intelligence offering puts PCT Commissioners in control of the information they need to improve the PCT's healthcare outcomes and to quickly respond to changing challenges.
Blueprint Health	Expenses Management Health Effectively control and manage staff expenses. With travel and expenses being one of the highest costs to an NHS organisation, and an average of a third of the workforce claiming, this means that the deployment of an automated solution will deliver an immediate impact.
Blueprint Health	Successful BI for NHS Providers COA Solutions is championing the idea of putting the resident at the centre of the health economy. Then utilising its Business Intelligence solution with a specifc NHS data model and risk stratifcation, to enable healthcare providers to more accurately target not only better services to patients but to identify and put in place targeted interventions for residents, who are more susceptible to certain conditions to prevent them becoming patients in the future.
Brochure Business Intelligence	Collaborative Planning Collaborative Planning offers a unique solution for both the creation and subsequent monitoring of financial plans and forecasts across all business sectors. By enabling collaboration, the key financial processes of budgeting and forecasting are optimised and timescales and costs are significantly reduced. It introduces real-time, continuous planning and analysis in a single, web-based system.
Brochure Business Intelligence	People Analytics People Analytics is a unique application, designed by HR professionals, that enables senior executives in HR and Finance to monitor, analyse and improve employee performance and the impact that it has on the financial measures of the organisation.
Brochure General	OpenPeople HR Payroll Our product portfolio includes a range of core Human Capital Management Solutions (HCM), tailored to meet the specific needs of your business.
Brochure Health	Business Intelligence for Health At COA Solutions we recognise that Business Intelligence means more than simply distributing and monitoring reports to managers. We have structured our solution to involve all aspects of the finance function, including the demands of non-finance users.
Brochure Business Intelligence	Making Your Best Business Decisions Managing an organisation means asking and answering questions. Who are my best customers? Is the sales pipeline on target? Who sold the most today? What is our back-order percentage? Are we missing supplier discounts? Can we run the business on profitability rather than revenue?
Brochure Business Intelligence	The Full Promise of Business Intelligence The promise of such a future platform was appealing. With a unifying architecture for all business intelligence capabilities, an organisation could choose one product to bring together its previously separate capabilities of reporting, analysis, dashboards, scorecarding, and more.
Brochure Business Intelligence	Seven Steps to Flawless BI This paper explains how the newest offering from Business Intelligence - can help organisations avoid these Fatal Flaws.The Views are not intended to be exhaustive; rather, they are intended to act as an introduction and a catalyst for further reading.
Brochure Business Intelligence	Reporting & Dashboards IT professionals are challenged to provide the right information to end-users at the right time. In response, many organisations have deployed a variety of business intelligence (BI), reporting, and dashboard software products. Each requires concurrent support, administration, and maintenance. Each may access specific and different data sources and provide only some of the required report options.
Brochure Business Intelligence	Analysis Multidimensional analysis is a powerful means of extracting maximum value from your corporate data. It organizes information into dimensions such as time periods, products, customers, and locations; and measures such as revenue, profitability, and customer retention.
Brochure Business Intelligence	Scorecarding Scorecarding is a proven approach for communicating, measuring, and managing business performance at a tactical, operational, or strategic level. At the tactical level, employees and managers use scorecards to monitor performance against targets for discrete, specific projects.
Brochure Business Intelligence	Business Event Management Important events can easily be hidden in day-to-day data. But sifting through reports for opportunities or concerns can be time-consuming, or worse - fruitless. Too often the critical knowledge is received too late.
Brochure Business Intelligence	Data Integration The success of a business intelligence implementation is measured by how well business users understand the data. If data is presented in a consistent, intuitive way, if it is simple to understand, and if it delivers on performance, you will gain widespread buy - in and acceptance of your BI platform.
Brochure Business Intelligence	Raise the Level of Performance Managing performance means understanding results, setting metrics, fixing plans, and making decisions to ensure it happens. New challenges from competition, compliance, and sudden market changes underscore the value of managing performance more than ever before.
Brochure Business Intelligence	Performance Begins With Enterprise Planning Planning offers everything you need to establish a foundation for best-in-class performance. Owned by finance, it helps define goals and creates a clear-cut strategy for excellence. It gives you the tools to turn strategy into discrete plans, budgets, and forecasts for employees and external partners.
Brochure Business Intelligence	Spreadsheet-based Planning: Rough Road Ahead Companies spend countless hours each year developing the business plans, forecast, reports, and analyses they depend on to drive strategic decision-making and performance management. It is critical that this information is acdurate and timely, and can be easily updated as business conditions change.
Brochure Business Intelligence	Selecting the Right Enterprise Planning Solution This software guide provides a list of the key factors to consider as you evaluate competing enterprise planning solutions.
Brochure Business Intelligence	Cashflow Forecasting Provides effective management of cash through flexible modelling facilities and integration with Finance system data.
Brochure Airlines	Inter Airline Settlement Inter-airline settlement is a task that makes formidable demands on accounts staff time and effort with a disproportionate result in terms of revenue, especially where large volumes of traffic are involved.
Brochure Airlines	Airline UATP Card Management Solution The COA Solutions Card Billing & Management Solution - provides airlines with a competitive UATP product to create more direct payments, generate more OAL revenue, and improve the bottom line.
Brochure Local Government	Business Intelligence for Local Government Our solutions are adaptable to comply with all local government requirements and can be tailored to suit Business Intelligence needs at all levels.
Brochure Business Intelligence	Corporate Analytics Corporate Analytics enables you to take control of your organisation and to communicate your goals to all levels of personnel allowing management to be effective in everything they do.
Brochure General	Selecting an Accounting System BASDAs Guide to selecting an Accounting System
Brochure General	The Boardroom Mark Thompson, managing director of COA Solutions, talks to Debbie Giggle about the companys growth strategy.
Brochure Housing	Corporate Performance Analytics For The Housing Sector Today's top performing Housing Associations need to have complete visibility of their operations and fast access to quality and structured information, assisting them to make informed decisions, providing them with the agility to react quickly to ever changing internal and external conditions and competition.
Brochure Not-For-Profit	Finance & HR/Payroll Systems for Not-For-Profit COA Solutions has developed a thorough understanding of the requirements of not-for-profit organisations and associations, through the successful implementation and support of many Finance, Procurement, Projects and HR/Payroll systems in this sector.
Brochure Business Intelligence	eFinancials Analytics eFinancials Analytics is a package of modules from the Business Objects XI solution set that enable eFinancials users to produce quick and meaningful business reports.
Brochure Business Intelligence	The Changing Shape of Business Intelligence Corporate Performance Management (CPM) is the must have for all businesses seeking to improve performance and increase competitiveness. But is it new? All organisations have some form of CPM already in operation ? they must have. From operational reporting through analysis and planning to consolidation and statutory reporting. The question is how to improve on the existing elements to achieve maximum effectiveness.
Brochure General	Tactica Family TACTICA is an integrated tool for the procurement of materials, services & subcontract packages throughout supply chains. It covers the entire tender management process, from design & estimates to contract award, managing those contracts and enabling calloffs. It is designed to be integrated with your back-office systems.
Brochure General	Eros Family EROS offers comprehensive business intelligence on all transactions, a full audit trail of all purchasing activity and ensures transparency, compliance and control of the whole cycle.
Brochure General	OpenAccounts The OpenAccounts core financial modules are geared towards the issues facing many service-orientated companies and offer a breadth and depth of functionality that meets the needs of today's larger sized organisations.
Brochure Business Intelligence	Strategic Consulting COA Solutions has the knowledge, track record and skills to help you understand how to monitor, manage and improve your performance.
Brochure General	On Demand - Managed Services Find out how we can help you reduce the cost of managing IT by bolstering your own IT Department support capability, through delivering specialised services on demand. We can transform the way that IT services are delivered enabling you to focus on aligning IT with business goals to make a real difference through cost savings and cost avoidance.
Brochure Business Intelligence	ClearView Planning At the heart of ClearView Planning is a robust, intuitive modelling tool which faithfully replicates an organisation' individual planning, budgeting and forecasting processes.
Case Study Care Providers	Hospitaller Order of St John of God The Hospitaller Order of St John of God provides mental health services, care for older people and services for children and adults with disabilities in Ireland. It also manages programmes in Malawi, Africa and New Jersey, USA.
Case Study Transportation	Dart Group PLC Dart Group PLC is a UK based aviation and distribution company that operate cargo and passenger aircraft on charter contracts and scheduled low cost services throughout Europe.
Case Study Housing	Walsall Housing Group Established in March 2003 Walsall Housing Group is a group of non-profit making companies providing good quality, affordable housing for the local communities in Walsall.
Case Study Housing	Three Valleys Housing Three Valleys Housing is one of the largest housing associations in Derbyshire. Formed in 2002 following the transfer of the housing stock from Erewash Borough Council, Three Valleys Housing now manages 6,000 houses, flats, bungalows and bedsits across the Erewash area.
Case Study Support Services	Ventura Ventura is a leading provider of customer relationship management (crm) outsourcing services.
Case Study Commercial	RAPRA Technology Rapra Technology is Europe´s leading independent plastics and rubber consultancy. Rapra provides comprehensive consultancy, technology and information services for the polymer industry and industries using plastics and rubber in any component, product or production process.
Case Study Retail	Harvey Nichols The company also owns the Oxo Tower and Prism Restaurants. The business is growing, with more stores planned, off-shore franchises emerging and an expanding food export business.
Case Study Retail	Per Una Per Una is the company behind the highly successful George Davies womenswear range of the same name launched at Marks & Spencer (M&S) during the last quarter of 2001. Per Una is a separate company to M&S with its head office in Hong Kong and subsidiaries in Hong Kong, the UK, Italy and Turkey. In spring 2001, when M&S announced to the City that George Davies would be designing, sourcing and manufacturing a new range of womenswear, exclusive to M&S, targeting the 25-35 year old age group, the signal was given for Per Una to get up and running.
Case Study Local Government	East Devon District Council During the selection process, COA Solutions provided information and presentations in a very professional manner. We selected the eFinancials solution as a result of an exhaustive tendering and evaluation process which identified COA Solutions as the authority's first choice as preferred supplier for its financial systems.
Case Study Local Government	Torbay Council In addition to the project objectives, we set a number of deliverables required from a new system. These included delivery of the e-Procurement requirements as defined by Best Value Performance Indicator (BVPI) 157. We also wanted to reduce paper-based invoices by 20% and to deliver remittance advice and bills electronically. We required a system that would reduce the amount of time Torbay Council spends processing invoices and move toward a system where resources are targeted at purchase ordering. Clyde Perry, Project Manager
Case Study Local Government	Newcastle City Council We have made significant savings in terms of our purchasing process and also improved control of spending. The time taken to process orders and payments has been greatly reduced, through our automated purchase to pay process. The solution is fully integrated into our backoffice system and corporate policies are embedded into the system. Kevin Laing, Principal Systems Development Accountant
Case Study Care Providers	David Lewis Centre The David Lewis Centre is the largest UK provider of a range of medical educational, residential and assessment services for people with complex epilepsy and other neurological conditions.
Case Study General	ICAEW Is the largest accountancy body in Europe and widely acknowledged as one of the leading professional bodies in the world. There are more than 100,000 members engaged in public practice and the business and academic worlds.
Case Study Not for Profit and Charities	PDSA Is Britain´s largest veterinary charity. The PDSA is the largest private employer of fully qualified veterinary surgeons and veterinary nurses; it has 150 shops and 3500 volunteers.
Case Study Central Government	Central Science Laboratory (CSL) Central Science Laboratory (CSL) has recently been awarded the Best Overall eProcurement Award by the Office of Government Commerce (OGC). In making this award, the judges declared CSL had shown how it linked its eProcurement initiative to the organisation´s objectives and also demonstrated sensitivity to the change management issues with its staff.
Case Study Education	Sheffield Hallam University As the pace of change in the world of IT accelerates, one thing that has not changed is Sheffield Hallam University´s commitment to close partnerships with business, industry, the professions and commerce. There are strong parallels in the development of the University and e5. Both have grown successfully together and developed a sound business partner relationship.
Case Study Education	Edinburgh University Centralising a highly devolved finance function is always challenging, especially when there are a large number of budget holders across an organisation. However, there is now a real drive in all sectors to increase visibility and reduce costs, with many organisations looking at areas such as e-Procurement. This is exactly where the University of Edinburgh found itself in 2004.
Case Study Retail	Powergen An e5 customer since 1991, Powergen was looking for a new suite of financial software. After careful research, it decided to upgrade to the latest release of e5. In 1989 the Central Electricity Generating Board was privatised and Powergen was born. It now serves 2.8 million domestic customers throughout England and Wales. As one of the UK´s leading energy companies with an annual turnover of £3.7 bn and a complex financial system, Powergen needs up-to-date, top-quality software to help run its business.
Case Study Education	University of Brighton The University of Brighton deployed Version One´s DbArchive in September 2003 in order to archive the ever-increasing volume of financial documentation. Fully integrated with the organisation´s COA eFinancials financial and eprocurement solution, DbArchive will enable the University to significantly reduce its paper usage and reclaim valuable space previously occupied by hard copies of financial documentation.
Case Study Not for Profit and Charities	Financial Information on tap at Leonard Cheshire Leonard Cheshire is the UK´s leading provider of disability support services, and campaigns on the rights of disabled people. Leonard Cheshire exists to change attitudes to disability and to serve disabled people around the world. It has been supporting disabled people for almost 60 years and is active in 55 countries. The charity directly supports over 21,000 disabled people in the UK.
Case Study Care Providers	New Dimensions Group Provide care facilities in residential homes and enable people to receive specialist care in their own home.
Case Study Local Government	South Kesteven District Council Based on our pre-determined criteria, COA emerged as the winner,said Richard Wyles, Financial Services Manager. Due in large part to its ease-of-use and flexibility, COA was rated higher than competitive products by all our user groups.
Case Study Manufacturing	SCA Packaging OpenPeople offers SCA Packaging a cost effective and speedy payroll solution.
Case Study Support Services	Rentokil (UK) Ltd Based in East Grinstead, have selected OpenAccounts Financials for their Group finance function across business divisions including, Office/Retail Cleaning, Pest Control, Hygiene, Rentokil Initial Supplies, Healthcare, Medical Services and Property Care.
Case Study Care Providers	Keeping Track Of Finances With Brendoncare Brendoncare is a registered charity, dedicated to improving the quality of life for older people. Brendoncare is a respected force among charities caring for frail older people and strives to help influence the future direction of healthcare in the sector. Driven by a commitment to quality care and a belief that an innovative approach is vital, Brendoncare continues to push forward standards of care.
Case Study Property and Construction	CBRE CB Richard Ellis Ltd has been formed from the coming together of CB Hillier Parker and Insignia Richard Ellis. CB Richard Ellis Inc. is the world´s largest commercial property consultancy with 250 offices in 44 countries and over 10,000 employees. Within the UK, CBRE has offices in London, Edinburgh, Glasgow, Birmingham, Manchester, Liverpool, Leeds, Bristol and Jersey. The company serves real estate owners, investors and occupiers with services including property sales and leasing, property management, corporate services and facilities management, mortgage banking, investment management, capital markets, appraisal/valuation, research and consulting.
Case Study Local Government	Merton Borough Council People Analytics saves London Borough of Merton £500,000. Mitcham, Morden, Merton and Wimbledon were merged to form the London Borough of Merton in 1965. Merton is just 20 minutes away from central London; a lively and diverse borough where about 190,000 residents can feel part of a real community. The Council itself is made up of 60 Councillors. These men and women set the course to be steered, but are backed up by a staff of about 5,500 council officers and teachers.
Case Study Emergency Services	Mersey Police People Analytics puts business intelligence on the beat. How People Analytics helped Merseyside Police ensure faster, more up to date management reports. Working in the police force is a challenge, and Merseyside Police is no exception. Merseyside has a population of just under 1.5 million, and includes more than half a million households. Despite this, crime in the area is down robbery is down 18%; burglary is down 14% and car crime down 8%. Improvements are occurring year on year.
Case Study Local Government	Gateshead Council People Analytics improves staff attendance and saves £1.5m in productivity. Gateshead Council has earned a reputation for a modern, innovative approach to local government. It has been rated as an Excellent´ council in three successive Government-sponsored Comprehensive Performance Assessments (CPA), and is the largest employer in the borough, with approximately 10,500 employees serving 190,000 residents.
Case Study Business Intelligence	ClearView Planning prescribed for the good health of Day Lewis Plc ClearView Planning was chosen by Day Lewis because it was a cost effective solution which essentially did everything the team required. The Day Lewis business is constantly evolving and for that reason, it was felt that an all encompassing tool was not necessary, but instead a solution that would add structure and security to the way things were done.
Case Study Local Government	Somerset County Council First and foremost, we use the system because we think it´s a great product. In the ten years we´ve been using it, it´s helped us to modernise our way of doing business. Our staff have more accurate information and can do a better job, our processes are much more streamlined, and we´ve been able to respond to e-government demands. Kevin Nacey, Acting Director of Finance, Somerset County Council
Case Study Health	East Lancashire Financial Services East Lancashire Financial Services has standardised on eFinancials as its core financial management platform for delivering shared services to a growing number of NHS organisations. To date, the services delivered have provided these organisations with combined efficiency and cost savings estimated at £1.5 million.
Case Study Central Government	Qualifications and Curriculum Authority (QCA) The imposition of efficiency targets by central government has led many public-sector organisations in the UK to review their internal processes. The Qualifications and Curriculum Authority (QCA), a non-departmental public body sponsored by the Department for Education and Skills (DfES), is one such organisation. The main role of QCA is to maintain and develop the national curriculum for education and training in England, together with associated assessments, tests and examinations. It also accredits and monitors qualifications in colleges and at work.
Case Study Consulting Engineers	MIRA Ltd The project and commitment accounting capabilities of OpenAccounts from COA Solutions Ltd are enabling MIRA to make better purchasing decisions and achieve an improved understanding of project costs. As a result, MIRA is more competitive when bidding for new business from automotive industry customers.
Case Study Local Government	Rotherham MBC Integrating workforce planning into service planning can provide plenty of benefits for local authorities and is becoming an increasing concern for human resources departments. But it requires solid business intelligence and the willingness to learn the lessons from the information collected.
Case Study Health	HFMA Finance Directors survey FINANCE DIRECTORS IN England remain unconvinced by the financial services being offered by NHS Shared Business Services (NHS SBS), the HFMA?s survey has revealed. Just over 100 English finance directors taking part in the survey are not yet customers of the Department of Health?s joint venture with outsourcing specialist Xansa.
Case Study Emergency Services	Collaborative Planning for Improved Efficiency at Norfolk Constabulary Norfolk Constabulary is using COA Solutions' Collaborative Planning application for budgeting and forecasting. Seamlessly integrated with Norfolk Constabulary's e5 financial system, the new collaborative application brings increased transparency and accountability as well as supporting the drive to improve efficiency.
Case Study Central Government	The Forestry Commission cuts through expenses management The cost of processing employee expenses is huge compared with the amount of money that is actually paid out. Not only do employee expenses have to be signed off by line managers before going to the finance team, they also require the original paper-based submissions to be completed by employees and accompanied by receipts. The expenses then have to be processed through the finance system.
Case Study Central Government	The Met Office upgrades to COA Solutions eFinancials The Met Office opted to upgrade its Cfacs financial software to COA Solutions eFinancials. The installation went very well - to time, to budget and meeting the Met Office's requirements of an initial like-for-like conversion.
Case Study Hospitality	Tattershall As a new company taking over the management of an extensive network of bars and public houses, TCG Acquisitions Limited needed to get a financial system up-and-running as quickly as possible.
Case Study Health	Countess of Chester Hospital moves to eProcurement COA Solutions' eProcurement system is enabling the Countess of Chester Hospital NHS Foundation Trust to achieve efficiencies and cost-savings, increase the use of electronic requisitions by nearly 500 percent, enhance the role of its procurement department and improve supplier relationships.
Case Study Transportation	Southern Railway Train operator Southern has installed a new corporate performance management system to drive information throughout the company from a single point of access and help it to ?think like a passenger?.
Case Study Not for Profit	Service Provision at Action for Children Action for Children, the UK's leading children's charity, is preparing for the future by restructuring its organisation to reflect service provision rather than geography. Its new COA Solutions (formerly CedarOpenAccounts) financial management system is playing a central role in this strategic change of direction as well as boosting efficiency and providing annual cost savings exceeding £100,000.
Case Study Education	Edge Hill University Edge Hill University is using COA Solutions' Collaborative Planning solution to more effectively manage and provide greater visibility into the University's budget across numerous departments. Among other benefits the new system has dramatically reduced information collation from two weeks down to only a couple of days. Uploading budgetary information into the general ledger now only takes 10 minutes instead of two weeks. The University has also adopted COA Solutions' Document Imaging and Archiving solution to dramatically reduce the time and space given to manual archiving.
Case Study Local Government	Camden Council The COA Solutions budgeting solution is enabling Camden Council to streamline the budgeting process and make it much faster and more effective, in accordance with the council's strategic commitment to finding cheaper and better ways of doing things.
Case Study Not for Profit and Charities	RSPB (Royal Society for the Protection of Birds) The RSPB is the UK charity working to secure a healthy environment for birds and wildlife, helping to create a better world for us all. Its work is driven by a passionate belief that: birds and wildlife enrich peoples´ lives; the health of bird populations is an indication of the health of the planet, on which our future depends, and we all have a responsibility to protect biodiversity.
Case Study Central Government	London Development Agency (LDA) The London Development Agency is the capital´s economic development body, promoting economic renewal and development. It´s one of nine Regional Development Agencies. Working for the Mayor and in partnership with businesses and other organisations, it benefits all Londoners by delivering economic development and regeneration for the capital.
Case Study Not For Profit	Amnesty International Amnesty International UK, the British arm of the world's leading and most high profle human rights organisation, has been using COA Solutions' HR software for over 4 years to help manage its employees and volunteers.
Case Study Construction and Property	Barhale Barhale had extremely strict implementation timescales and COA Solutions managed to complete the project on time and within budget. COA Solutions has an extremely experienced project and implementation team who adopt a methodology that provides the framework, processes, guidelines and techniques to achieve successful implementations.
Case Study Professional Services	British Computer Society The Chartered Institute for IT professionals, the British Computer Society (BCS) has been using COA Solutions' HR software solution for over four years and is very happy with its choice of system.
Case Study Professional Services	Corgi Group With over 130 staff at CORGI's Head Offce in Hampshire and a further 160 CORGI inspectors based nationwide the demands on CORGI's HR team are signifcant. Although already using an HR system, CORGI recognised new systems would aid the organisation's growth.
Case Study Professional Services	Davenport Lyons COA Solutions provides HR solutions to many law firms. Our experience in this sector and HR Professional's ability to help manage continual professional development are just some of the reasons why Davenport Lyons uses HR Professional.
Case Study Professional Services	Dawson Group Dawsongroup plc is the parent company of 9 UK trading companies, which are supported by 36 locations throughout the UK and a further 5 subsidiaries strategically located in europe. its core business is 'high value asset rental' with the complimentary provision of used equipment sales. With a turnover of over £97 million and more than 450 employees Dawsongroup is an extremely successful company.
Case Study Professional Services	Deloitte (Ireland) Known as an employer of choice for innovative human resources programmes, Deloitte is dedicated to helping its clients and its people excel. Deloitte has received many awards for the quality of their work as well as their work environment. For the fourth year running Deloitte has been named among the Top 50 Best Companies to work for in 2006.
Case Study Financial Services	KBC Financial Products (KBCFP) Leading Financial Product Specialists Meet All Of Their HR Needs And Requirements Thanks To COA Solutions' Flexible HR & Payroll Software Solution
Case Study Housing Association	Seren Group Takes HR & Payroll to a New Level The Seren Group was formed on 1 July 2004, and is an alliance between the former Charter housing Group and nash (newport action for the Single homeless). Seren Group Limited is a charitable industrial and Provident Society, and the Group as a whole is not for profit, meaning that any surpluses are re-invested in the Group's activities.
Case Study Professional Services	Kennedy's Leading law frm Kennedy's has been able to streamline its HR Processes and provide quality management information to partners thanks to COA Solutions' specifc legal sector HR software solution.
Case Study Financial Services	Pioneer Investments COA Solutions experience in the financial services sector, coupled with the rich functionality found in HR Professional and the knowledge of our project team in implementing systems in this sector, are just a few of the reasons why Pioneer Investments uses HR Professional.
Case Study Financial Services	Provident The dynamic, international FTSE 250 fnancial services business provident have been able to streamline hr & payroll processes and improve the quality of their management information. all thanks to COA Solutions' fexible and integrated HR & accord payroll software solution.
Case Study Housing Associations	South Yorkshire Housing Asssociation (SYHA) South Yorkshire Housing Association (SYHA) is a charitable non - proft making organisation, controlled by a Board of Management. The Association has a Senior Management Team comprising of a Chief Executive and four Directors.
Case Study Education	University College For The Creative Arts The University College for the Creative Arts at Canterbury, epsom, farnham, Maidstone and rochester is one of the UK's leading providers of specialist art and design education, offering strengths in art, design, architecture, media and communication.
Case Study Not For Profit	Brendoncare Goes Paperless & Cuts Payroll Processing Brendoncare's implementation of COA Solutions' human capital management (HCM) system is one of a number of COA Solutions systems the organisation is using and since going live with HCM in December 2007, Brendoncare has enjoyed numerous cost and effciency benefits
Case Study Local Government	Blaby District Council COA Solutions was selected due to its strong presence within the Local Authority sector and because it fully understood Blaby District Council's needs. The Council was also impressed by the flexibility and advanced functionality of COA Solutions' software.
Case Study Local Government	Gloucester City Council eProcurement Gloucester City Council Cuts Time Taken to Procure Goods by 75% Using COA Solutions eProcurement.
Case Study Business Intelligence	East Sussex hospitals NHS trust has healthy forecast with ClearView Planning Until recently the Trust had used Excel spreadsheets for their financial forecasting but problems with reconciliation and multi-user access issues led the Trust to consider other options. As a public funded organisation the finance team had to make a very difficult decision when choosing a new forecasting system.
Case Study Business Intelligence	The Saville Group visualises success with ClearView Planning As a growing company, Saville had the same problem as a lot of other similarly sized enterprises where they could not trust the integrity of Excel anymore and the business had evolved beyond the capabilities of spreadsheets.
Case Study	Crown Oil Fuels Efficiency and Delivers First Class Customer Service with COA Solutions Finance System With year-on-year growth forcing the company to improve business-wide efficiency, in 2003, Crown Oil decided to replace its restrictive finance system with a COA Solutions system. This flexible and functionally-rich system has proven key to supporting the company's growth whilst improving efficiencies, financial visibility and customer service.
Case Study	George Eliot Hospital NHS Trust reduces costs and improves service levels with COA Solutions' managed service George Eliot Hospital NHS Trust has been using COA Solutions' Financial Management System (FMS) since 1998. The system was originally being delivered as a managed service by another provider. However with the launch of COA Solutions' own managed services in 2009, George Eliot decided that it wanted COA Solutions to fully support its FMS and, in partnership with South Warwickshire NHS Foundation Trust, moved to COA Solutions' managed services in February 2009. COA Solutions is an Advanced Computer Software Plc company.
Fact Sheet Business Intelligence	Spend Analytics In today's challenging economic environment, critical to your success is your ability to reduce spend, increase cost savings, and manage supplier risk through effective spend performance management.
Fact Sheet Health	Healthcare Healthcare is changing, services are being integrated and jobs are being redesigned to focus on the needs of individual patients. New roles are being introduced around care pathways and care groups, e.g. cancer, diabetes and mental health.
Fact Sheet Human Captial Management	HR Time & Attendance Software The accurate recording of an employee's time and movement is essential for decision making within all organisations. Our Time & Attendance software allows you to easily monitor employee attendance, absence, lateness, work being carried out, jobs being worked on and employee movements.
Fact Sheet Human Capital Management	e-HR Self Service Our Self Service software makes full use of web technology, enabling forward-thinking HR departments to go beyond the traditional models of HR practice and provide managers and staff with a single point of access to vital HR information.
Fact Sheet Human Capital Management	HR Org Plus Managers need to be able to constantly decide how their company should respond to changing market conditions. Most organizational objectives rely on people for their execution. As goals change and companies grow or change, so do their organisational structures. For management, visualising the company structure is one of the most important acitivities in assessing the organisations ability to achieve its goals. For employees, having an accurate organisational chart provides a sense of mission and context and facilitates enhanced productivity, teamwork and participation.
Fact Sheet Human Capital Management	HR Personnel Module The Personnel software from COA Solutions gives HR departments the power and fexibility to handle a broad range of day-to-day functions, such as holiday and sickness entitlements, pay and benefts administration, training history, appraisals, career progression and much, much more. Our Personnel software has the capacity and capability to hold comprehensive personal details, as well as organisational and job information, including company parameters, department information, job descriptions, skills required and vacancies.
Fact Sheet Human Capital Management	HR Recruitment Module For Hr departments with a dedicated recruitment function or those companies who handle large scale or seasonal recruitment campaigns, the recruitment software from COA Solutions is invaluable, handling each and every step from creation of the vacancy through to issuing the contracts of employment for the successful candidate.
Fact Sheet Human Capital Management	HR Reporting Module The HCM solutions from COA Solutions cover the complete spectrum of HR functions, including Personnel, Training, Recruitment, Succession Planning, Self Service, .NET HR Workfow and Payroll. All modules can be used separately or combined to form a fully integrated solution and are ideally suited to organisations seeking Investors in People accreditation.
Fact Sheet Human Capital Management	HR Training Software HR departments are under increased pressure to retain staff and create an adaptable workforce that can react to changing business objectives. These challenges make staff development more important than ever, and as a result, training management is critical to HR effectiveness. Staff training is now acknowledged as the best way to cut costs, increase productivity and improve staff motivation and loyalty, and most organisations recognise that employee development is pivotal to their long-term business success. Ensuring employees are provided with quality training is one thing, but managing the process can be time consuming and labour intensive. This is where the COA Solutions Training software will help.
Fact Sheet Human Capital Management	HR .NET Workflow Workfow can help to reduce costs, improve productivity, provide faster processing times and by using electronic forms, take organizations a step closer to a paperless offce. COA Solutions' .NET HR Workfow software has been developed using the latest technology and complements the existing HCM product range.
Fact Sheet Human Capital Management	HR Managed Services COA Solutions On Demand enables HR to focus on their core business and dedicate their time to adding value to the organisation rather than spending it on administration and processing.
Fact Sheet Human Capital Management	HR Payroll Software Fast and accurate payroll processing is essential in any organisation. COA Solutions' Payroll software provide a fully functional payroll processing and management system, which is integrated with the human resource and time & attendance software providing one point of entry.
Guide Business Intelligence	ICAEW Guide to Budgeting & Forecasting Evaluating Forecasting and Budgeting software can be a somewhat alarming experience. And if you are not an accountant, somewhat puzzling. Puzzling, until you realise that from an accountant's perspective 'Forecasting and Budgeting' means something different from what it means to everybody else. Alarming, because there seems to be no standard set of rules or best practice on how to put together a forecast. A Profit and Loss report for the past has been built upon the principles of double entry. But a Profit and Loss report for the future can be put together in any way you like.
Podcast Retail	ASOS Defies Retail Downturn COA Solutions has recorded a ten-minute podcast with Vinay Bhindi, Finance Manager at ASOS.com. Vinay explains how the relationship with COA Solutions has helped marry the creativity of the ASOS brand with best practice financial principles to control and grow the business in a logical manner.
Press Release Care Providers	Income Management System To The Care Market COA Solutions announces the launch of its Advanced Income Management (AIM) system, a sales ledger and invoicing solution to meet the complex requirements of the care market. Integrated into COA Solutions' OpenAccounts finance system, AIM's sophisticated functionality and flexibility easily handles the different invoicing and cash collection requirements laid down by service users' funding organisations.
Press Release Health	Bedford Hospital NHS Trust Bedford Hospital NHS Trust has gone live with Collaborative Planning, a budgeting and forecasting system from COA Solutions, to improve reporting efficiency and aid service-line reporting. This system, which is currently being rolled-out to 80 budget holders across the Trust, is providing Bedford Hospital with significant cost and time savings as well as increased financial transparency and accountability.
Press Release Care Providers	Brendoncare Implements Business Intelligence System The Brendoncare Foundation, a leading care home provider in the south of England, is implementing Corporate Analytics, a business intelligence (BI) system from COA Solutions (formerly CedarOpenAccounts). This new system will help Brendoncare to monitor, analyse and improve its corporate performance by measuring it against an extensive number of financial, human resource and care sector specific key performance indicators (KPIs). The new system will go live late Summer 2008.
Press Release Professional Services	Law Firm Streamlines HR & Payroll, Supports Green Agenda Browne Jacobson, one of the most successful Midlands based commercial law frms in England, has signifcantly streamlined its human resource (HR) and payroll processes as a result of implementing a Human Capital Management (HCM) system from COA Solutions. This HCM system - HR Pro - with integrated HR, personnel, self-service intranet (SSI) and .NET Workfow modules, has also improved Browne Jacobson's recruitment strategy whilst enabling the firm to become greener by making employee information available electronically rather than storing and processing paper records.
Press Release Not For Profit	Leading Veterinary Association Improves Effciency & Reporting The British Small animal Veterinary association (BSAVA), the charity which promotes scientifc and educational standards of small animal medicine and surgery in practice, teaching and research, has gone live with COA Solutions' OpenAccounts fnance system.
Press Release Not For Profit	Caring Homes consolidates Financial Accounting Caring Homes - one of the largest privately-owned care home groups in the United Kingdom ? is implementing an OpenAccounts finance system and web-based purchase order (PO) processing system from COA Solutions (formerly CedarOpenAccounts).
Press Release Health	Royal Cornwall NHS Trust The Royal Cornwall Hospitals NHS Trust is rolling-out a 'first of its kind' patient-level resource management (PRM) system from COA Solutions. This new system,which uses barcode scanning technology and iscosting in the region of £75,000, replaces inefficientand costly paper-based stock management processes.
Press Release Central Government	Forestry Commission Tracks Carbon Emissions The Forestry Commission, the government department responsible for the protection and expansion of Britain's forests and woodlands, is measuring its carbon emissions using coA Solutions' employee expense management (eem) system.
Press Release Hospitality & Leisure	Leading Leisure Provider is 'Fit for Business' Freedomleisure, a leading not-for-proft provider of community leisure across Sussex, has significantly streamlined its human resource (HR) and payroll processes as a result of implementing a human capital management (HCM) system from COA Solutions
Press Release Transportation	Virgin Trains On Board With COA Solutions COA Solutions has won a £750,000 contract to supply Virgin Trains with an integrated financial management system comprising a comprehensive portfolio of financial, procurement, forecasting and document management solutions. COA Solutions' system,which will be made available to 250 Virgin Trains staff across the UK, is expected to go-live in September 2008.
Press Release Local Government	Havering Council Havering Council is implementing a budgeting and forecasting system from COA Solutions. This Collaborative Planning system will improve the Council's budget development and monitoring and provide greater control over the Council's expenditure.
Press Release Health	Roll-out of COA Solutions Across Scottish NHS COA Solutions has won a £3.6 million contract to supply all twenty-two Scottish health boards with a comprehensive portfolio of financial, procurement support, business intelligence and document management software solutions.
Press Release Transportation	Lloyd Fraser Implements COA Solutions' eBIS System to Replace Paper-based Procurement The Lloyd Fraser Group, a leading logistics services company, is implementing an electronic procurement system from COA Solutions
Press Release Article	Leading Logistics Company Improves Efficiency and Reduces Environmental Impact with COA Solutions' Electronic Payslips GAC Logistics (UK) Ltd, a leading logistics services provider and part of the global GAC Group, has significantly improved business efficiency and is reducing its environmental impact as a result of implementing COA Solutions' Electronic Payslip system.
Press Release Not-For-Profit	Charity Selects HR and Payroll System from COA Solutions for Improved Reporting and Closer Monitoring of HR issues TACT UK, a national charity that supports adults with learning difficulties, is implementing OpenPeople, an integrated human resource (HR) and payroll software system from COA Solutions.
Press Release Retail	COA Solutions System to Support Leading Pawnbroker's Rapid Growth Albemarle & Bond, the largest pawnbroker in the UK, is implementing a fnancial management system with integrated cash fow forecasting, electronic rocurement, business intelligence and document management and imaging functionality from COA Solutions.
White Paper General	BASDA CIS HMRC's reform of the Construction Industry Scheme (CIS) - the implications on IT systems.
White Paper Business Intelligence	Measuring People Rick Emslie discusses the importance of measuring people performance and people metrics.
White Paper Business Intelligence	Human Asset Management Why is it that the market values successful companies to be worth much more than the sum of their tangible assets? The value of Microsoft, the most dynamic company in the world today, is 15 times greater than the sum of its assets on its Balance Sheet. Chris Sands discusses.
White Paper General	Pre-packaged HR Analytics Gary Simon, managing editor of FSN, discusses how pre-packaged HR Analytics can accelerate the delivery of strategic advantage.
White Paper Local Government	Delivering Value from Shared Services As the key driver within Local Government moves from efficiency to transformation, Councils need to consider step changes in the way they operate to deliver on this agenda. Shared Services offer the possibility of considerable beneficial change, with the potential of significant savings, enabling councils to put more money into front line services.
White Paper Support Services	KPIs - What is Driving the Sector This White Paper focuses on the challenges around business reporting within the Business and Support Services Sector and was jointly created by Credo and COA Solutions.
White Paper Business Intelligence	Using Business Intelligence To Grow Your Bottom Line The UK may have once been a nation of shopkeepers; It is now, most certainly a nation of shoppers. According to the National Statistics office, in 2007 the UK spent over £5 billion per week on retailed items, which represents nearly 30% growth in real terms on the 2000 figure. So, what makes a successful retail business?
White Paper General	Choosing a Software Provider Highlights the key factors you should consider during the tendering process so that you decide upon the best choice of supplier for your business.
White Paper General	Lean and Green When going green makes smarter business sense.
White Paper General	How to Prosper in a Downturn By all accounts the breadth and depth of the Credit Crunch has been more pronounced and pervasive than most respected commentators imagined. Given the scale of the calamity, how is it that the early warning signs were not picked up? Why did Boards of Management, resplendent with elaborate governance, risk management and compliance processes fail to identify the concerns in time?
White Paper General	Source-To-Pay - Improving The Bottom Line In a time of economic uncertainty, it is vital to make business processes as streamlined and efficient as possible. And no area has a bigger impact on an organisation's bottom-line profitability than its purchasing of goods and services.
White Paper General	Purchase Card Reconciliation Boosting Purchase Card ROI Through Tighter Business Integration: With the credit crunch biting down hard, the impetus to maximise internal efficiency drives has never been greater, placing new emphasis on purchase card (p-card) roll-outs in both the public and private sectors.
White Paper General	Managing People In A Downturn For the vast majority of those engaged in the day to day running of business the financial crisis, resulting from the worldwide credit crunch was a shock to the system, rather than a return to ground zero. Companies have struggled and some have fallen but most businesses will survive and some are already sowing the seeds of future growth.
White Paper Business Intelligence	Public Sector Budgeting & Reporting Strategies Public Sector organisations will need to further transform their budgeting processes to deliver the cost efficiencies the Government is demanding over the next few years. The new Efficiency and Reform Group (ERG), announced by the Chancellor in May 2010, will promote and expect urgent and dramatic change in how government spend is managed with efforts concentrated 'where the money actually gets spent'. The new ERG marks the latest stage in the Government's drive to make its central departments, the NHS, local government and other public bodies deliver across-the-board cost savings year on year.